Terms and Conditions

Terms and Conditions

Effective Date: January 1, 2026

Welcome to the website of High Tower Roofing. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these Terms, please do not use this website.

Company Information

This website is operated by High Tower Roofing.

Address: 5302 South Florida Ave Suite 208, Lakeland, FL 33813

Phone: 855 HITOWER

Email: [email protected]

License: CCC #1330095

These Terms govern your use of our website and any services requested through it.

Use of the Website

You agree to use this website only for lawful purposes. You may not:

Use the website in any way that violates applicable laws or regulations

Attempt to gain unauthorized access to any part of the website

Interfere with the operation, availability, or security of the website

Submit false, inaccurate, or misleading information through contact forms, quote request forms, quizzes, or other website features

Use the website to transmit spam, malicious software, or unauthorized advertising

We reserve the right to restrict or terminate access to the website if misuse occurs.

Service Information

High Tower Roofing provides information regarding roofing services including but not limited to:

Residential roof repair

Residential roof replacement

Commercial roof repair

Commercial roof replacement

Roof inspections

Storm damage and leak-related roofing services

Commercial roofing solutions for multi-family, retail, medical, office, industrial, and other business properties

Roof maintenance and care programs

Roofing warranty information

Roof financing options

Information on this website is provided for general informational purposes only and may change without notice. Any service descriptions, availability, materials, programs, warranties, financing options, or offers may vary based on property type, location, inspection results, eligibility, and other factors.

SMS Messaging Program

By providing your phone number and opting in to receive SMS messages from High Tower Roofing, you agree to receive text messages related to our services.

These messages may include:

Appointment confirmations and reminders

Quote, estimate, inspection, repair, replacement, or project updates

Service updates

Customer support communications

Warranty, maintenance, or follow-up communications related to requested services

Promotional offers or service notifications, where permitted and with appropriate consent

Message frequency may vary depending on your interaction with our services.

SMS Opt-Out Instructions

You may opt out of receiving SMS messages at any time.

To stop receiving text messages, simply reply:

STOP

After you send the message “STOP,” you will receive a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.

You may also request help by replying:

HELP

or contacting us directly at 855 HITOWER.

Message and Data Rates

Message and data rates may apply to any SMS messages sent or received depending on your mobile carrier plan.

High Tower Roofing is not responsible for any charges from your mobile carrier.

Please contact your wireless provider for details about your messaging or data plan.

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission from your mobile carrier and may be affected by network conditions, device settings, service interruptions, or other factors outside our control.

Age Requirement

By using this website or subscribing to our messaging services, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.

Estimates and Quotes

Any estimates or quotes provided through phone, email, SMS, website forms, roof matching quizzes, or other communications are preliminary unless otherwise stated in a written agreement.

Final pricing, scope of work, materials, timelines, warranties, and project terms may depend on property inspection, roof condition, measurement, material selection, code requirements, permitting, insurance-related factors, and other project-specific details.

Final pricing and service terms will be confirmed before work begins.

Financing Offers and Payment Plans

High Tower Roofing may provide information about roofing financing options or flexible payment plans.

Financing offers and payment plans may be subject to lender approval, credit approval, eligibility requirements, terms, conditions, fees, and time limitations.

Financing options, promotional offers, payment amounts, and approval requirements may change without notice.

High Tower Roofing does not guarantee financing approval.

Warranties and Manufacturer Coverage

High Tower Roofing may provide information regarding roofing warranties, manufacturer warranties, workmanship coverage, material defect coverage, and related protection options.

Warranty availability, coverage periods, exclusions, transferability, registration requirements, and claim procedures may vary depending on the selected roofing system, manufacturer requirements, project details, and written warranty documents.

Information on the website regarding warranties is provided for general informational purposes only. The actual written warranty documents control the terms of any warranty coverage.

Higher Care Program and Maintenance Services

High Tower Roofing may offer roof maintenance or care programs, including the Higher Care Program.

Program benefits, monthly pricing, inspections, gutter cleanout, maintenance services, repair discounts, priority response, insurance claim guidance, preferred vendor access, eligibility, and availability may change without notice.

Participation in any maintenance or care program is subject to the applicable program terms, property eligibility, and any written agreement between the customer and High Tower Roofing.

Roofing Conditions and Property Access

Roofing work may require access to the property, roof, attic, driveway, yard, electrical sources, water sources, or other areas necessary to inspect, estimate, repair, replace, or maintain a roof.

Customers are responsible for providing accurate property information and safe, reasonable access for scheduled appointments or services.

High Tower Roofing may reschedule or decline service if conditions are unsafe, access is unavailable, severe weather occurs, or circumstances arise that prevent proper inspection or service.

Website Forms and Customer Information

When you submit information through this website, including quote forms, contact forms, roof matching quizzes, or program enrollment forms, you agree that the information provided is accurate and that High Tower Roofing may use it to respond to your inquiry, provide service information, schedule appointments, or communicate with you regarding requested services.

Submission of a website form does not guarantee service availability, project acceptance, financing approval, warranty coverage, or a specific price.

Service Areas

High Tower Roofing provides roofing services in Lakeland, Florida and surrounding Central Florida areas. Service availability may vary by location, project type, scheduling, permitting, and other business considerations.

Intellectual Property

All website content, including text, graphics, logos, images, videos, icons, page layouts, service descriptions, and other materials, is the property of High Tower Roofing or its licensors unless otherwise stated.

Unauthorized copying, reproduction, distribution, modification, display, or use of website content is prohibited without prior written permission.

Third-Party Links and Services

This website may contain links to third-party websites, financing providers, warranty providers, manufacturers, review platforms, social media pages, maps, or other external resources.

High Tower Roofing is not responsible for the content, privacy practices, security, availability, terms, or accuracy of third-party websites or services.

Use of third-party websites or services is at your own risk and may be governed by separate terms and policies.

Promotions and Offers

Any promotions, discounts, special offers, financing references, free quote offers, program benefits, or service-related offers displayed on the website may be subject to eligibility requirements, availability, location, time limitations, inspection results, and other conditions.

Offers may change or be discontinued without notice.

No Professional Advice Guarantee

Information on this website is provided for general roofing and service-related informational purposes only. It should not be treated as a final inspection report, engineering opinion, insurance determination, code compliance determination, or legal advice.

Customers should rely on written agreements, inspection findings, manufacturer documents, warranty documents, permit requirements, and applicable law for final project terms and obligations.

Limitation of Liability

To the fullest extent permitted by law, High Tower Roofing shall not be liable for damages arising from the use of this website, inability to use the website, reliance on website information, website errors, service interruptions, third-party links, or unauthorized access to information.

This limitation does not limit any rights that cannot be waived under applicable law.

Indemnification

You agree to indemnify and hold harmless High Tower Roofing, its owners, employees, contractors, representatives, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, submission of inaccurate information, or violation of applicable law.

Privacy

Your use of this website and SMS services is also governed by our Privacy Policy.

Please review it here: https://hightowerroofing.com/privacy-policy

Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted means you accept the updated Terms.

Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles.

Contact Information

If you have questions regarding these Terms and Conditions, please contact:

High Tower Roofing

5302 South Florida Ave Suite 208

Lakeland, FL 33813

Phone: 855 HITOWER

Email: [email protected]

Office Hours: Monday–Friday, 9:00 AM–5:00 PM

After-hours support may be available.

Privacy Policy | Terms and Conditions